AIM Lab
. Telematics & Informatics Reports. doi:
. AI & Society: Knowledge, Culture, and Communication. doi:
.CyberPsychology, Behavior, and Social Networking, 27(1), 64-75. doi:
. Computers in Human Behavior: Artificial Humans, 1(2), 100011. doi:
. International Journal of Human-Computer-Interaction, 39(9), 1874-1886. doi:
Computers in Human Behavior, 119, 106721. doi:
Jin, S. V., & Youn, S. (2021). “Why do consumers with social phobia prefer anthropomorphic customer service chatbots?”: Evolutionary explanations of the moderating roles of social phobia. Telematics & Informatics, 62, 101644. doi: